Privacy policy

Thank you for your interest in our website We take the protection of your personal data very seriously. In the following, we would like to inform you about the collection, processing and use of your personal data when visiting our website and about your rights. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, telephone number, IP address, but also user behaviour etc.

  1. Who is responsible for data processing and whom can you contact?

    The responsible person within the meaning of the General Data Protection Regulation (GDPR) is: tiramizoo GmbH, Wilhelm-Hale-Str. 50, 80639 Munich, email:
    Name and contact details of the data protection officer: Michael Mayer, Wilhelm-Hale-Str. 50, 80639 Munich, email:

  2. What data we collect from you when you visit our website

    When you simply call up our website, information is automatically transmitted from your browser to the server of our website. This information is temporarily stored by us in a so-called log file. The following information, among others, is collected without your intervention and stored until automated deletion:

    • IP address of the requesting computer,
    • Date and time of access,
    • Name and URL of the retrieved file,
    • website from which the access is made (so-called referrer URL),
    • The browser used and, if applicable, the operating system of your computer as well as the name of your access provider.

    The temporary storage of this data is necessary to enable the delivery of the website to your computer and to ensure the functionality of the website. With the help of this data, we also gain statistical insights into how our websites are used. In addition, we collect the data in order to be able to trace and prevent unauthorised access to the web server and misuse of the web pages and to secure our information technology systems.

    The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f) DSGVO. Our legitimate interest lies in achieving the purposes described above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.

    The data is deleted when it is no longer necessary to achieve the purposes. Log files are deleted after 7 days at the latest.

  3. Use of cookies

    We use so-called cookies on our website. A cookie is a small text file that is stored on your hard drive. This data record is generated by the web server with which you have established a connection via your web browser, sent to you and then stored on your hard drive. Cookies enable you to be recognised the next time you visit our website.

    Most browsers are set by default to automatically accept cookies. You can set your browser so that cookies are always rejected or you have to actively agree before each storage. However, you can also delete cookies stored in your system at any time. On your first visit to we will show you a notice that we use cookies. Which ones are shown below. If you click on the Agree button in the notice, a cookie will be set to show us that you have seen the notice. This cookie remains stored for your further visits. If you then visit our website again, you will not be shown the aforementioned notice again. If, on the other hand, you delete the cookies separately in your browser or call up the website via another end device, the notice will be displayed again.

    We use so-called session cookies as well as absolutely necessary cookies on our website. We use these cookies on the basis of Art. 6 para. 1 p. 1 lit. f) DSGVO. Our interest in optimising or enabling the user guidance of our website and adapting the presentation of our website is to be regarded as legitimate in the sense of the aforementioned provision.

    You can find a list of the cookies we use and their validity periods in the table below

    DomainCookie nameValidity periodDescription
    www.tiramizoo.com_trmz_sessionSessiontiramizoo - session information
    www.tiramizoo.comcookie_eu_consented12 monthstiramizoo - cookie consent
    www.tiramizoo.comPLL_language12 monthsLanguage setting of the user
    www.tiramizoo.comcntcookieunlimitedOpt-out cookie for the etracker service
  4. What data do we collect from you when you contact us via our contact form or by email?

    If you contact us by email, we store the data you provide (your email address, your name if applicable and your telephone number). This is done solely for the purpose of replying to you or, if necessary, contacting you again at a later date regarding the subject of your enquiry. The legal basis for the data processing in this regard is Art. 6 para. 1 p. 1 lit. f) DSGVO. Our legitimate interest lies in processing your enquiry. If the email contact is aimed at concluding a contract, the additional legal basis for the aforementioned processing is Art. 6 (1) sentence 1 lit. b) DSGVO.

    If you contact us via our contact form, we store the data you provide (email address, name, telephone number, comment) to process your enquiry. The legal basis for this is Art. 6 para. 1 p. 1 lit. b) DSGVO, as the data processing is necessary for the implementation of pre-contractual and contractual measures that take place in response to your enquiry.

    Your data will only be processed for the purpose of answering your enquiry and will then be deleted immediately, provided that there are no legal obligations on our part to retain the data. Your data will not be passed on to third parties.

    If you wish to object to the processing of your data transmitted by email, please contact

  5. What data do we collect from you when you contact us via our form (become a courier partner or driver)?

    If you contact us via our contact form (become a courier partner or driver) to apply as a courier partner or driver, we store the information you provide (in particular your name, email address and telephone number). The data you provide will be processed for the purpose of processing your application and, if an employment relationship is established, also for the performance of the employment relationship. It will not be processed for any other purpose. The legal basis for this is Art. 6 para. 1 p. 1 lit. b) DSGVO, as the data processing is necessary for the implementation of pre-contractual and contractual measures that take place in response to your application.

    If you do not qualify as a courier partner or driver for us, we will delete your personal data 6 months after notification of the negative decision, provided that no other legitimate interests of ours prevent deletion. The legitimate interest is, for example, a duty of proof in proceedings under the General Equal Treatment Act (AGG).

  6. Social Media

    To protect your personal data, we have only included links on our website to our pages on the social networking services Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA) and Twitter (Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA).

    The integration of only one link means that no personal data of yours is processed by the social network services if you only visit our website. Only when you click on the corresponding button on our website will you be forwarded to our page at the respective provider, i.e. your information will only be transferred to the respective social network service by clicking on it and being forwarded. For information on how your personal data is handled when using the services of the social network services, please refer to the respective provider's data protection information.

    The legal basis for the use of the link to the social network services is Art. 6 para. 1 p. 1 lit. f) DSGVO. Our legitimate interest is the promotional purpose of making our company better known in this way.

  7. Who receives your data?

    Within our company, only those departments that need your data to fulfil our contractual and legal obligations will have access to it.

    Service providers and vicarious agents employed by us may also receive data for these purposes.

    Recipients of personal data may be, for example:

    Processors to whom we transfer personal data in order to carry out our business relationship with you. In detail: Companies that provide us with server storage space, data destruction, payment transactions.

    Further data recipients may be those bodies for which you have given your consent to the transfer of data.

  8. Data transmission to third parties

    We transfer your data to service providers who support us in the operation of our websites and the associated processes within the scope of order processing pursuant to Art. 28 DSGVO. Our service providers are strictly bound by instructions and contractually obligated to us accordingly. We use the following service providers:

    etracker - for website analysis

    We use services from etracker GmbH to analyse usage data. Cookies are used to enable a statistical analysis of the use of this website by its visitors and to measure the success of our online marketing measures as well as test procedures, e.g. to test and optimise different versions of our online offer or its components. etracker cookies do not contain any information that enables the identification of a user.

    The data processing is carried out on the legal basis of Art. 6 para. 1 lit. f DSGVO. Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is particularly important to us, the IP address is anonymised at the earliest possible stage by etracker and login or device identifiers are converted by etracker into a unique key that is not assigned to a person. etracker does not use the data in any other way, combine it with other data or pass it on to third parties.

    You can object to the aforementioned data processing at any time via the following link, as it is carried out on a personal basis. Your objection has no adverse consequences for you:

    This will set an opt-out cookie called cntcookie from etracker. Please do not delete this cookie as long as you wish to maintain your objection. You can find more information in the etracker privacy policy:

  9. How long my data will be stored

    We process and store your personal data for as long as and to the extent necessary to fulfil our contractual and legal obligations. We observe the principle of storage limitation, i.e. we delete your data as soon as we no longer need it and are also not legally obliged to retain it.

  10. Will data be transferred to a third country?

    Data transfer to countries outside the EU or the EEA (so-called third countries) does not take place in principle, unless it is expressly mentioned in this data protection declaration.

  11. Is there an obligation to provide my personal data?

    In principle, the provision of your personal data is voluntary.

    However, the provision of personal data as part of the application process is necessary for the processing of your application or for the conclusion of an employment relationship with us. This means that if you do not provide us with personal data when applying, we cannot enter into an employment relationship with you.

  12. What rights do you have and how can you exercise them?

    You have the following rights in relation to personal data relating to you:

    Right of access pursuant to Art. 15 of the GDPR: You have the right to request confirmation as to whether personal data concerning you are being processed; if this is the case, you have the right to be informed about these personal data and to receive the information listed in detail in Article 15 of the GDPR.

    Right to have inaccurate personal data corrected or completed in accordance with Article 16 of the GDPR: You have the right to request without delay the correction of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete personal data.

    Right to erasure (right to be forgotten) pursuant to Art. 17 DSGVO: You also have the right to request that personal data concerning you be deleted without delay if one of the reasons listed in detail in Article 17 of the GDPR applies, e.g. if the data is no longer required for the purposes pursued.

    Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of processing if one of the conditions listed in Article 18 of the GDPR applies, e.g. if you have objected to the processing pursuant to Article 21 of the GDPR, for the duration of any review of whether our legitimate interests override yours.

    Right to object to processing pursuant to Article 21 of the GDPR: If data is collected on the basis of Art. 6 para. 1 p. 1 lit. f) DSGVO (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

    Right to data portability pursuant to Art. 20 of the GDPR: In certain cases, which are detailed in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.

    Right to withdraw your consent pursuant to Art. 7 (3) sentence 1 DSGVO: You have the right to revoke your consent at any time with effect for the future without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.

    Right of appeal to a supervisory authority pursuant to Art. 77 DSGVO: Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint may in particular be asserted before a supervisory authority in the member state of your place of residence, your place of work or the place of the alleged infringement.

    If you wish to exercise your right of revocation or objection, simply send an email to

  13. Data security

    We have taken technical and organisational measures to protect your data from unwanted access as comprehensively as possible. We use an encryption process on our websites. Your data is transferred from your computer to our server and vice versa via the internet using TLS encryption. You can recognise this by the fact that the lock symbol in the status bar of your browser is closed and the address line begins with https://.

  14. Amendment of the privacy policy

    We reserve the right to change this data protection declaration in compliance with data protection law. You will find the current version at this point or at another corresponding, easy-to-find point on our website.

    Status April 2022